Frequently Asked Questions

AIR Website Coupon is your gateway to accessing all 16 Journals of AIR for the years 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014.

With the AIR Web Registration Coupon, you can search case laws from our 16 Journals for the whole one year from the date of activation. You can also view or print the full text of the judgments at a very nominal price of Rs.5/- per judgment. AIR Website Coupon is available in the form of AIR Website REGISTRATION Coupon and AIR Website RECHARGE Coupon.

AIR Website Registration Coupon is a medium to register yourself for the first time with www.aironline.in

Legal Research facilities can be utilized subsequent to your registration with www.aironline.in with an AIR Website Registration Coupon.

AIR Recharge Coupon, is meant for recharging your account with an additional sum of money after having exhausted the Coupon Usable Amount. There are no Registration Charges inherent in this coupon and after activation, the Entire Coupon Usable Amount is credited to your account.

AIR Website Coupons are priced as under:

1) Registration Coupon Rs. 1500/- (Limited)

2) Registration Coupon Rs. 10000/- (Unlimited)

3) Recharge Coupons are priced at Rs.500/- & Rs.1000/- respectively. (Limited)

To purchase AIR Website Coupon, you can contact us at +91 83800 05660 or email us at sales@aironline.in. You can also contact our Authorized Representatives for purchasing AIR Website Coupon.

Steps to activate your AIR Recharge Coupon:

1) Login to your account using your UserName and Password using the "Login" link provided on the top right corner.

2) After you have successfully logged in, select "coupon" link via menu "support" given to the Top.

3) Thereafter click on the button for "Activate Coupon" provided on the right where from you may enter your Coupon Serial Number and Coupon Code and click on activate button.

4) Your account will be activated after entering a valid Coupon Serial Number and Coupon Code. In case you face any difficulties, please contact our help line at +91 83800 05660 or email us on techsupport@aironline.in.

The usage validity of an AIR Website Registration Coupon is upto the happening of the earliest of the following events:

1) Complete Utilization of the Coupon Usable Value of AIR Website Recharge Coupon.

OR

2) One year validity from the date of activation.

The usage validity of a Recharge Coupon is upto the happening of the earliest of the following:

1) Complete utilisation of the Coupon Usable Value of the AIR Website Recharge Coupon

OR

2) One year from the date of activation of your coupon.

AIR Website comprehensive access Coupon is a Registration Coupon of Rs.10,000/- p.a.(Un-limited option) as subscription fee (One Year Validity)

A "Time and Usage Based" Coupon means that the Coupon is of such nature that it will expire upon the surpassing and expiry of the Usable Period of the Coupon OR exhaustion of Coupon Usage Value, whichever occurs earlier. For e.g. a Time and Usage based coupon with a usable value of Rs.500/- having Coupon Usage Validity Date of 31/12/2014 will expire upon surpassing of 31st December 2014 or complete utilization of Coupon Usage Value of Rs.500/- by the user, whichever is earlier.

The Coupon Usage Details are logged every time you view a Full Text Judgment of a case. The usage is recorded only subsequent to your confirmation which is asked each time a request for viewing Full Text Judgment of a case is sought by you. In all certainty, the usage against your coupon shall be recorded only after having received a confirmation from you. The usage details are made available for view on Coupon Details Page. We have sought to attain the maximum amount of transparency in charging your account for your use. However, if you suspect any ambiguity in the amount of usage, please contact us. You may call us on +91 83800 05660 or email us on techsupport@aironline.in with a brief description of your grievance. We shall be happy to serve you and address your grievance.

Yes! You can use more than one Recharge coupon at a time. In circumstances wherein you anticipate higher usage, you may go in for an AIR Website Recharge Coupon of a higher denomination rather than many AIR Recharge Coupons of a smaller denomination.

Yes! You can use AIR Web Site for demo purpose.

To get AIR Website demo Coupon, you can contact us on +91 83800 05660 or email us on sales@aironline.in

The purpose of AIR Registration Coupon is to enable first time registration of a user to access Legal Research Facilities of www.aironline.in. AIR Registration Coupon contains an element of Registration Charges also.

Recharge Coupon, on the other hand, is meant for recharging your account with additional sum of money after having exhausted the Coupon Usable Amount. There are no Registration Charges inherent in this coupon and after activation, the Entire Coupon Usable Amount is credited to your account.

No. Legal Research Facilities are available for use only after activation of a coupon.

You may however request us for a FREE AIR WEBSITE REGISTRATION COUPON on support@aironline.in to have a preview of the Legal Research Facilities.

You may also call us on +91 83800 05660 or contact our Authorised Representatives and request a FREE AIR WEBSITE REGISTRATION COUPON and have a preview of Legal Research Facilities.

No

You shall not be charged for viewing Headnotes. Viewing of Headnotes is free and no amount is deducted from your account.

Yes

An amount of Rs.5/- per judgment is charged to your account for every judgment VIEWED by you.

However, once you have viewed a judgement and your account has been charged, no charge is levied for printing any number of copies of the judgment viewed by you DURING THE SAME SESSION.

Subsequently, after you close the window of the judgment, if you wish to see the same judgment, your account will be charged again. This is similar to the charge levied by a cellular company on making calls wherein, a call made to the same outgoing number for the second time is charged again.

Go to 'Coupon' link via support menu given on the top, Click on the Activate Coupon Button, thereafter please click on the terms and conditions link.

Coupon Serial Number is a Serial Number attached to a Coupon. This is visible on the coupon and also along with the Coupon Code printed inside the coupon.

Coupon Code is a private code attached to a coupon which is printed inside a coupon. This Coupon Code is used in conjunction with Coupon Serial Number for activating a coupon.

Usage Validity Date is the last date up to which the coupon is valid for use.

AIR Website Coupons (Registration and Recharge both) are Time & Usage Based coupons. The usage validity of both types of coupon will expire on the happening of either of the following event, whichever is earlier:

1) Complete utilization of usable value of a coupon.

2) Expiry of usage validity period of a coupon.

For viewing your Coupon Usage, please follow the following steps:

1) Login to your account using your Username and Password.

2) Go to 'Coupon' link via support menu given on the top.

3) Thereafter, you will be presented with a summary of ALL coupons used by you. [Recharge and Registration]

4) Select 'View Coupon Details in respect of which you wish to view the details.

5) You will be presented with a comprehensive list of all judgments viewed by you against which your coupon has been charged.

In case if you need any further assistance, you may CALL us on +91 83800 05660 or email us on support@aironline.in

Yes ! You can make payment online for AIR Web details are given below: DETAILS FOR ONLINE PAYMENT (NEFT/RTGS/ONLINE)

NAME OF VENDOR : - ALL INDIA REPORTER PVT. LT

NAME OF BANK : - HDFC BANK

ADDRESS : - SHANKAR NAGAR BRANCH, NAGPUR

BANK A/C NO. : - 0102033000

IFSC CODE : - HDFC 000

E-MAIL ID : - support@aironline.in

MICR NO. : - 4402

Kindly inform us the NEFT No/Ref.No./UTR No. after your payment is made, by email or phone.

To change your password, we request you to kindly click on the link specified below and set your new password in the subsequent page:

1) Click on the ‘forgot password’ link which is given on login page and follow the further procedures.

2)This procedure will override your existing password and you shall thereafter be able to login using your New Password.

If for any reason you are unable to change your password using the above procedure, kindly contact us on our centralised customer support line (0712)-6464464. We shall cater to your request immediately.

If for any reason you forgot Login Id & Password kindly contact us on our centralised customer support line (0712)-6464464. We shall cater to your request immediately.